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What are your accepted payment methods?

Plume & Willow accepts Visa, MasterCard, American Express, Discover, Shop Payments, and PayPal. All transactions are in U.S. Dollars.

Where are your teas sourced?

We source our teas from an organic certified supplier who has strong relationships with farmers around the world and are only sourced from organic farms that exist in harmony and ethical treatment with their communities and nature.

We place high importance on healthy living and the ability of tea and botanicals to nourish and heal.

We are currently in the process of gaining organic certification.

Are Plume & Willow Teas nut-free?

The short answer is no. Our supplier imports teas from farms in countries where peanut-free facilities do not exist along with also manufacturing teas with tree nuts and seeds.

Some of the tree nuts and seeds used in some of the blends at our supplier's facility include: Almonds, Cashews, Pumpkin Seeds, Sunflower Seeds, and Walnuts.

What are "Natural Essences"?

All natural essences (flavors) are organic compliant and chemical-free! They are also vegan, gluten-free, sugar-free (except for maple teas) and dairy-free. Essences are made with an ethyl alcohol base and the addition of essences found in natural ingredients. Essences are custom manufactured to ensure the best taste! The exact recipes are trade secrets but our organic certifiers are privy to ingredients and can assure that the natural essences meet all organic requirements. These are not essential oils as many often wonder, essential oils are not suitable for tea application.